12/6/2023 0 Comments Atc healthcare services augusta ga![]() ![]() “All techs clock in/out on each job through our management software, Mitchell Enterprise. ![]() “We have started setting goals for the technicians to hit based on the previous year’s numbers, and we post them weekly,” he explains. Each tech has a laptop, and assigned bays help keep repairs on track and productivity up. While transmissions are the shop’s specialty, AutoCenter techs also perform everything from routine maintenance to advanced diagnostics on almost all makes, both foreign and domestic, and occasionally even a Ferrari or Aston Martin. “We don’t look at ourselves as ‘the boss’- we all work together.” ![]() “We treat our employees like people, not a number,” Chris says. In addition to paid training, as well as reimbursement for ASE certifications, AutoCenter employees enjoy performance bonuses, paid vacation and holidays, short- and long-term disability coverage, as well as a savings plan. It’s a six-month commitment that is really a lifetime commitment to change for the better.” “In the coming year, our service advisers will attend Elite Worldwide’s Master’s Program. “Elite Worldwide’s coaching program has helped us tremendously,” Brian says. As a NAPA AutoCare Center, AutoCenter is also eligible for the company’s Autotech classes offered throughout the year.Įlite Worldwide also has been instrumental in helping Chris and Brian take the shop to the next level in terms of production and profitability. AutoCenter’s four technicians as well as the independent repair shop’s two service advisers all benefit from required continuing education. Not that that makes us good business owners - everything we’ve learned up to this point has been self-taught.” Focus On Training “Both Brian and I went to Southern Polytechnic State University, where we both graduated with bachelor’s degrees in mechanical engineering in technology. “We ran the business for a year before purchasing it,” Chris explains, adding that they must be doing something right, having just celebrated their 15-year anniversary as shop owners. ![]()
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